A solar company can be an excellent source for all things solar and there’s more to installation providers than many would expect. From education to financing, and assisting in dealing with utility companies, each company offers a unique approach to making the transformation to solar power as seamless as possible. Look for a company that meets your needs based on the following criteria.
The survival of any company is closely tied to its ability to provide excellent customer service. Solar installation companies are no different. Word spreads fast nowadays, and solar installation companies know that to be competitive, they have to treat their customers well. Some are better at it than others.
Gather as much information about your potential installation companies on public review platforms. Check out how their competition stacks up as well. If neighbors have recently had solar energy systems installed, ask how their experience was with their installation company. Make your decision about who to hire based on who in your area has the best record for customer service satisfaction.
Although every household’s energy needs are different, few of them get away with the smallest, least costly solar system. The average cost of a solar panel system is $16,000 and can be two or three times that much depending on needs and location. You’re not alone if that sounds like a bigger check than you want to write at once. The majority of solar panel installations are financed.
Personal loans through a bank are a solid option. However, solar loans through solar energy companies are common. If financing through them is important to you, shop around for the company with the best options for your needs. Solar leasing options are also available through many solar product and installation providers.
The standard warranty for solar power products is 25 years. However, the details of those warranties can vary in terms of workmanship, service and product protection. Ensure that your chosen solar installation company defines their warranty in writing and that you’re made aware of any exclusions before signing on with them.
Knowing how solar power works is not exactly a strength for most of us. Even more of a mystery may be the process of getting all the way from design to a functioning system and activation. Having all of the essential information in front of you while making a significant financial decision is crucial.
Solar installation companies work hard to educate the public, and that informed customers are happy buyers. The solar installation company you choose should be able to provide detailed answers to any questions you may have about any step of the solar panel installation process.
No amount of education, financing or warranties means much if you can’t contact your solar installation company when you need to. Beyond just telling you how many solar panels you need, what it’ll cost and when they’ll install them, choose a company that has a track record of keeping lines of communication open with their customers for the entire lifespan of your purchase.
Many organizations pride themselves on providing a single contact for each customer that can direct questions to the right person within the company.