Products & Technology
Unstoppable Innovation
COVID-19 might have dominated the headlines, but the HME industry’s software companies have continued to push the envelope when it comes to developing new capabilities. Here’s a round-up of recent innovations to hit the market.
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Over the past 15 years or so,
HME providers have learned to
leverage software systems to turn
their businesses into agile and efficient
operations that can manage major changes
while still tapping into opportunities to
deliver improved care as well as new market
segments. If there’s been one business
asset that providers have leveraged to
manage a whole universe of change, it’s
been their software systems.
That’s why each year, we take a
moment to survey some of the latest
upgrades, enhancements and new
offerings the industry’s software vendors
have released during the past year. And
while the entirety of healthcare was
focused on the COVID-19 pandemic,
the software companies kept to task
when it came to refining their systems.
Furthermore, many software companies
pushed new technology agendas, having
looked further down the road at the
trends that will impact providers in the
future.
Bearing that in mind, let’s take a look
at what’s been released in recent months:
Brightree Business
Management Solution
As you might have seen in various HMEB
podcast and video interviews, a big push
for Brightree this year has been patient
engagement. As part of the company’s
ongoing product strategy around business
process improvement, automation,
integration and analytics, Brightree has
focused on a patient-centric approach to
digitally communicate with the patient
based on their preferred method of contact
(text, email, portal, or app).
HMEs can configure automated messages
and updates triggered by data and
analytics for an Amazon-like experience.
Also, with Brightree’s recent acquisition
of Citus Healthcare, Brightree’s software
can enable internal care collaboration
and improved patient outreach tools
such as forms and document signature
initiated via an app-less text message
or email. Its new Comprehensive Patient
Intake lets providers customize the intake
process based on job role, which reduces
onboarding time and order entry errors
for missing information. Qualification
questions have been added to help qualify
patients based on payer and product
to cut denials for unqualified orders.
Brightree
www……..
Source: https://hme-business.com/articles/2021/12/01/hme-software.aspx?admgarea=mag+